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Transcript

In the sixteenth episode of How to Run a Law Firm in 2025, Mathew Kerbis and I explored a big growth topic for solos and small firm owners—outsourcing.

We talked about how to decide what to outsource, the benefits it can bring to your business (and your sanity), and the practical challenges that come with it. I shared my limited but strategic experience with outsourcing, including how I partnered with a contract attorney for contested cases to help avoid burnout from litigation. Mathew shared his more theoretical approach and future plans, from hiring legal externs to even considering acquiring a title company.

We also discussed why having solid standard operating procedures (SOPs) is critical before you start delegating, and how outsourcing can actually improve your client experience when done right. Plus, if you’ve ever thought about one day selling your firm, this is the kind of groundwork that makes it possible.

Throughout the conversation, we kept coming back to the same core idea: if you’re going to outsource, you have to maintain quality, ensure compliance, and leverage technology to keep things running smoothly.

If you’re wondering whether it’s time to start outsourcing—or just want to be ready when that time comes—this episode will help you think through the decision strategically.